We all have been in meetings with certain people who get our blood pressure to rise or just make us feel what a waste of time. Here are some of those people and hints on how you can maintain keep the meeting on track without coming across as a dictator or inept leader. Non-Stop Nora. Nora often begins on the agenda item, but then gets sidetracked on some other topic and is off and running. You think there is no really good way to tell her shes off base and wasting everyones time without embarrassing her. There is no really good way unless you have an agenda. With an agenda it simple. You say: Nora, thats a good point youre making, but right now were discussing agenda point two. I see that Joe wants to make a comment. Or, That really deals with agenda item four. Can you hold that thought and well get back to you. Youve been frank but you havent zapped anyone publicly. Silent Sam. On the opposite side is Sam, who is present because he can make a valuable contribution. Its just that he doesnt talk either because hes shy, frightened or intimidated. Be very careful how you draw him out. Avoid putting him on the spot with a direct question. as: What do you think, Sam? Youre much wiser to phrase it as: Sam, as a department head, youve had experience with this. What suggestions can you make? Would you like to make them now or perhaps think about it? This technique lets Sam make the decision on whether or not he wishes to talk and when. The Sams of the world may need some extra effort but its vitally important that contribute to decisions that can have an impact on departmental or team performance. Obstinate Ollie. Ollie is a compulsive arguer. If someone suggests eight he will counter with No, I believe it should be 12. Dont take it personally. Perhaps, he just likes to be a devils advocate. Let Ollie have his say, but then ask for the groups opinion. Someone usually will respond and get the meeting back on track. As leader, try not to get into the fray, but let the group handle the situation. |